Q-1. How will you install the machine in my factory?
A-1 All our machines are sent fully built up and ready to start. There is no need for installation.
Q-2. How will we learn to use you machine?
A-2 Training period is 2 days. Operator training will be provided by the manufacturer at manufacturer’s factory free of charge. Every machine is sent with a detailed instructions manual which explains in words and pictures how to start, run and maintain the machines.
Q-3. What do we do if we face any problems?
A-3 We are available on the telephone and email for consultations every day of the week for technical assistance to our valued customers.
Q-4. Can you send an engineer to set up your machine for us?
A-5 Yes. We can send an engineer to set up our machine in your factory and also train up your people for operation and general maintenance.
Q-5. How much do you charge for that?
A-5 We charge only the actual costs – airfare by the lowest possible ticket, and all local expenses for transportation, accommodation and meals in your country are to be borne by you.